Privacy Policy

Effective Date: 26/05/2023

This Privacy Policy governs the manner in which AAA Transfers (“we,” “us,” or “our”) collects, uses, maintains, and discloses personal information collected from users (“you” or “your”) of the website https://aaatransfers.com.au/ (the “Website”). This Privacy Policy applies solely to information collected through the Website and does not apply to any other information collected offline or through other channels.

1. Personal Information Collection

We may collect personal information from you in various ways when you visit or interact with our Website. This information may include, but is not limited to:

• Contact Information: When you make a reservation or an inquiry through our Website, we may collect your name, email address, telephone number, and any other information you voluntarily provide.

• Payment Information: If you make a payment for our services through the Website, we may collect your credit card information or other payment details. However, we do not store or retain your complete payment information. We utilize secure third-party payment processors to handle all payment transactions securely.

• Usage Information: We may collect non-personal information about how you use and interact with our Website, including your browser type, device information, IP address, and cookies.

2. Use of Personal Information

We may use the personal information we collect from you for the following purposes:

• Provision of Services: To provide the services you request, including processing reservations, managing bookings, and facilitating communication between you and our chauffeurs.

• Customer Support: To respond to your inquiries, provide assistance, and address any issues or concerns you may have.

• Marketing and Promotional Purposes: With your consent, we may send you promotional materials, updates, and newsletters about our services or special offers. You have the right to opt out of receiving such communications at any time.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes, including responding to lawful requests and protecting our rights and the rights of others.

3. Data Retention and Security

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We implement reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

4. Sharing of Personal Information

We may share your personal information with the following third parties for the purposes described in this Privacy Policy:

• Service Providers: We may engage third-party service providers to assist us in operating our business and providing our services, such as payment processors, IT support, and customer service providers. These service providers are obligated to maintain the confidentiality and security of your personal information.

• Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request from law enforcement authorities or other government officials.

5. Your Rights and Choices

You have certain rights and choices regarding the personal information we collect from you, including:

• Access and Update: You may request access to, correction, or update of your personal information by contacting us using the contact information provided below.

• Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the email or by contacting us directly.

6. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes we make will be effective immediately upon posting the revised Privacy Policy on the Website. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Phone: 07 3274 1247

Email: Send us a message